Data deletion

Last updated 30 September 2026

You can ask FRYBIRD to delete the data we keep about you at any time.

How to ask

Contact us — ideally from the mobile number on your orders or account — and say “Please delete my data”:

• WhatsApp or call: +91 70154 86625
• Post or in person: FRYBIRD, Shop 31-B, Shopping Complex, Sector 9, Ambala City, Haryana 134003, India

What happens next

• We reply within 7 days to confirm it’s you (we may ask for an order number).
• Within 30 days we delete your FRYBIRD account and sign-in, email, saved addresses, points and stamps, staff notes and any franchise enquiry you sent, and remove your name, number and address from your past orders.
• We keep only what Indian tax law requires: the sale records themselves (what was sold, when and for how much), without your details.
• We confirm when it’s done. Our backups are replaced within 15 days, after which nothing of it remains there either.

Without asking

Rider locations are deleted automatically after 24 hours. A request you send us on WhatsApp is read by our staff in the WhatsApp app. Messages in your own WhatsApp app are yours to delete there.